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Green Juices

Store Policy

At Sip Smart, we are committed to providing you with high-quality water bottles, sports cups, mugs, and pet water cups, along with exceptional customer service. Please review our store policies below to ensure a smooth and enjoyable shopping experience.

1. Return and Refund Policy

We offer a 30-day return policy to ensure your complete satisfaction with our products. If you are not entirely pleased with your purchase, you have 30 days after receiving your item to request a return.

Eligibility for Returns:

  • Items must be in the same condition as when you received them.

  • Products should be unworn or unused, with tags intact.

  • Items must be in their original packaging.

  • Proof of purchase is required.

How to Initiate a Return:

  • Contact us at andrewfloydsbugw@gmail.com or call us at +1 815-099-3908.

  • Returns should be sent to the following address:

    LIRIO AND CO. LLC
    5736 Oak Bridge Ct
    Bradenton, FL 34211
    USA

Refunds:

  • Once we receive and inspect your return, we will notify you of the approval status.

  • Approved refunds will be processed to your original payment method within 10 business days.

  • Please note that it may take additional time for your bank or credit card company to process and post the refund.

For detailed information, please refer to our Return and Refund Policy.

2. Shipping Policy

We aim to deliver your orders promptly and efficiently.

Order Processing:

  • Orders are processed within 1 to 3 business days (excluding weekends and holidays).

Domestic Shipping (USA):

  • Free standard shipping on all orders within the United States.

  • Estimated delivery time: 5 to 7 business days.

International Shipping:

  • Shipping rates and delivery times vary by location and will be calculated at checkout.

  • Customers are responsible for any import duties and taxes.

For more details, please refer to our Shipping Information.

3. Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information.

  • We collect necessary information to process your orders and improve our services.

  • We do not sell or share your personal information with third parties without your consent.

For more information, please review our Privacy Policy.

4. Terms of Service

By using our website and services, you agree to our terms and conditions.

  • Eligibility: Users must be at least the age of majority in their state or province.

  • Prohibited Activities: You may not use our products for any illegal or unauthorized purpose.

  • Liability: We are not liable for any damages arising from the use of our services.

Please read our Terms of Service carefully.

5. Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Other Secure Payment Options: Available at checkout

6. Pricing and Availability

  • All prices are listed in US Dollars (USD).

  • Prices and availability of products are subject to change without notice.

  • We reserve the right to limit quantities of any products or services that we offer.

7. Order Cancellation

  • Customer-Initiated Cancellation: If you wish to cancel your order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been processed.

  • Company-Initiated Cancellation: We reserve the right to cancel orders at our discretion.

8. Product Descriptions and Images

  • We strive to provide accurate product descriptions and images.

  • Disclaimer: We cannot guarantee that your device's display of any color will be accurate.

9. Customer Support

Our customer support team is here to assist you with any questions or concerns.

  • Email: andrewfloydsbugw@gmail.com

  • Phone: +1 815-099-3908

  • Business Hours:

    • Monday to Friday: 9:00 AM – 6:00 PM (EST)

    • Saturday and Sunday: Closed

10. Contact Information

If you have any questions or need assistance, please contact us:

  • Company Name: LIRIO AND CO. LLC

  • Email: andrewfloydsbugw@gmail.com

  • Phone: +1 815-099-3908

  • Address:

    LIRIO AND CO. LLC
    5736 Oak Bridge Ct
    Bradenton, FL 34211
    USA

Thank you for choosing Sip Smart for your hydration needs. We are dedicated to providing you with high-quality products and exceptional customer service to enhance your drinking experience.

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