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Green Juices

Shipping Policy

At Sip Smart, we are committed to providing you with a seamless shopping experience for all your hydration needs, including water bottles, sports cups, mugs, and pet water cups. Please review our shipping policy below for important information regarding order processing, shipping rates, and delivery estimates.

Order Processing

  • Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • Order Confirmation: You will receive a notification when your order has shipped.

  • Efficiency: We strive to process your orders promptly to ensure you receive your items as quickly as possible.

Domestic Shipping (USA)

We offer free standard shipping on all orders within the United States.

  • Estimated Delivery Time: Typically within 5 to 7 business days from the date of shipment.

  • Shipping Carriers: We use reliable carriers such as USPS, UPS, and FedEx to ensure timely delivery.

International Shipping

For customers outside of the United States, we offer international shipping to various destinations.

  • Shipping Rates: Calculated at checkout based on your location and the weight of your order.

  • Delivery Times: Estimated delivery times will be provided at checkout and may vary depending on the destination country.

  • Customs and Duties:

    • Import Duties and Taxes: International orders may be subject to import duties and taxes (including VAT).

    • Responsibility: These charges are incurred once the shipment reaches your country and are the responsibility of the customer.

    • Recommendation: We recommend checking with your local customs office for more information on import regulations.

Order Tracking

  • Tracking Information: Once your order has shipped, you will receive an email notification including a tracking number.

  • Availability: Please allow up to 48 hours for the tracking information to become available.

  • Assistance: If you have any questions or concerns about the status of your order, please feel free to contact us.

Shipping to P.O. Boxes and APO/FPO Addresses

  • Accommodation: We ship to P.O. boxes and APO/FPO addresses via USPS.

  • Limitations: Some products may be too large for P.O. box delivery. We will contact you if there is an issue.

Lost or Damaged Packages

  • Responsibility: Sip Smart is not liable for packages once they have been shipped. However, we will do our best to assist you in resolving any issues.

  • Claims: If your package is lost or damaged, please contact us, and we will help you file a claim with the carrier.

Expedited Shipping

  • Options Available: We offer expedited shipping options at an additional cost.

  • Delivery Times: Expedited shipping typically reduces delivery time to 2 to 3 business days within the USA.

  • How to Select: Choose your preferred shipping method at checkout.

Customer Support

Our customer support team is here to assist you with any shipping inquiries:

  • Email: andrewfloydsbugw@gmail.com

  • Phone: +1 815-099-3908

  • Business Hours:

    • Monday to Friday: 9:00 AM – 6:00 PM (EST)

    • Saturday: 10:00 AM – 4:00 PM (EST)

    • Sunday: Closed

Contact Information

For any further assistance, please reach out to us:

  • Company Name: LIRIO AND CO. LLC

  • Email: andrewfloydsbugw@gmail.com

  • Phone: +1 815-099-3908

  • Address:

    LIRIO AND CO. LLC
    5736 Oak Bridge Ct
    Bradenton, FL 34211
    USA

Thank you for choosing Sip Smart for your hydration needs. We are dedicated to providing you with high-quality products and exceptional customer service to enhance your drinking experience.

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